Shipping policy

We aim to deliver your products safely and promptly. Please review our shipping policy below to understand our delivery process.

Delivery Times

Orders ship within 1–2 business days. Delivery within the United Kingdom typically takes 2–4 business days after dispatch.

Order Processing

  • Order Cut-Off Time: 2:00 PM (UK time)

  • Orders placed before 2:00 PM will begin processing the same business day.

  • Orders placed after 2:00 PM will begin processing the next business day.

  • Orders placed on Sundays or public holidays will begin processing on the next business day.

Handling Time

Once your order is confirmed, our team prepares your items for shipment. This process typically takes 1–2 business days. We fulfill orders Monday through Saturday.

Transit Time

After your order has been packaged and handed off to the carrier, delivery typically takes 2–4 business days. Shipments leave our facility Monday through Saturday.

Tracking Your Order

You will receive a confirmation email with tracking information once your order ships. You can track your order using the tracking link provided in your shipping confirmation email.

Shipping Carriers

We work with reliable shipping partners such as Royal Mail and FedEx to ensure your order arrives safely. Tracking information will be provided via email once your order has shipped.

Questions?

For any questions about your shipment, please contact our customer support:

  • Business Name: SawWorks UK

  • Address: 35 Anchorage Rd, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B74 2PJ, United Kingdom

  • Email: sawworks@gmail.com